Return Policy
At Subaru, we understand the importance of keeping your navigation system up to date for a seamless driving experience. Our commitment to customer satisfaction extends to our Subaru GPS Update Return Policy. This policy is designed to provide clarity and assurance to customers who may encounter issues with their GPS updates.
Return Process
To initiate a return, customers must follow the outlined process. This typically involves contacting our customer support team through the designated channels. Details on initiating a return will be provided on your purchase receipt or within the Subaru GPS update package.
Proof of Purchase
A valid proof of purchase, such as a receipt or order confirmation, is required to process a return. This document helps us verify the authenticity of the purchase and ensures a smooth return process.
Refund or Exchange
Upon approval of the return request, customers may opt for a refund or an exchange for a different GPS update. The choice between a refund and exchange is subject to the customer's preference and the availability of alternative updates.
Conditions for Return
UReturns are accepted under specific conditions. The GPS update must be unopened, in its original packaging, and in resalable condition. Any damage to the packaging or the update itself may affect eligibility for a return.
Refund Processing
Refunds are processed through the original payment method used for the purchase. Depending on the payment provider and method, it may take a few business days for the refund to reflect in the customer's account.
Exclusions
Certain exclusions may apply to the return policy. These exclusions could include GPS updates that have been installed or used, as well as instances where the return request falls outside the specified timeframe.
Customer Support
Our dedicated customer support team is available to assist you throughout the return process. If you have any questions or encounter difficulties, please reach out to our support team via email, phone, or live chat for prompt assistance.
Policy Updates
Subaru reserves the right to update and modify the GPS Update Return Policy as needed. Any changes to the policy will be communicated through our website or other appropriate channels. Customers are encouraged to review the policy periodically to stay informed.
